AT&T Won’t Sell Me an iPhone at Any Price

I finally convinced my wife to buy an iPhone. She went to the local AT&T store today, and was actually turned down. She is, apparently, “upgrade ineligible.” She asked if there was any price at which should could buy it, and they said no. We pay more than $4,000 per year for AT&T wireless service, but we’ve been blacklisted for an iPhone.